Welcome to Straight Line Heating and Cooling! These Terms and Conditions ("Terms") govern your use of our website, services, and products. By accessing or using our website or engaging our services, you agree to comply with these Terms. If you do not agree, please refrain from using our website or services.
1. General Information
1.1 Straight Line Heating and Cooling is based in Especially Templeton, Atascadero, San Luis Obispo, San Miguel, Paso Robles, and provides heating, ventilation, and air conditioning (HVAC) services to residential and commercial customers.
1.2 These Terms apply to all users of our website and services, including clients, visitors, and other parties.
2. Services
2.1 Our services include but are not limited to HVAC installation, maintenance, and repair. Specific details of your service agreement will be outlined in a written contract or invoice.
2.2 We reserve the right to refuse service to any client for legitimate reasons, including safety concerns, lack of resources, or non-compliance with these Terms.
3. Pricing and Payments
3.1 All prices are subject to change without prior notice. Estimates provided are valid for 30 days or till notated on the bid from the date of issuance.
3.2 Payment terms will be outlined in your service agreement or invoice. Full payment is required upon completion of services unless otherwise stated.
3.3 We accept credit cards, checks, financing and bank transfers. Late payments may incur additional fees.
4. Warranties and Liability
4.1 Manufacturer warranties on equipment will vary and are detailed separately.
4.2 We are not liable for damages resulting from improper use, neglect, or unauthorized modifications to the equipment.
4.3 To the extent permitted by law, we disclaim any liability for incidental, consequential, or special damages.
5. Customer Responsibilities
5.1 Customers are responsible for providing access to the worksite and ensuring it is free from hazards.
5.2 Customers must notify us of any changes or issues promptly during the service period.
6. Use of Website
6.1 The content on this website is provided for informational purposes only. Unauthorized use or reproduction of website content is prohibited.
6.2 We strive to ensure accuracy but do not guarantee the website's content is error-free.
7. Privacy Policy
7.1 Our collection and use of personal data are governed by our Privacy Policy, which can be found here.
8. Messaging Terms & Conditions
8.1 By providing your phone number and opting in, you agree to receive informational and promotional messages from Straight Line Heating and Cooling. These messages may include, but are not limited to:
- Appointment reminders
- Project updates
- Promotional offers
- Account notifications
Message Frequency
8.2 Message frequency varies based on your interaction with us and the nature of the service.
Message and Data Rates
8.3 Standard message and data rates may apply depending on your mobile carrier and service plan.
Opt-Out Instructions
8.4 You can opt out of receiving messages at any time by replying STOP to any message we send. Upon opting out, you will receive a final confirmation message, and no further messages will be sent unless you opt in again.
Customer Support
8.5 If you need assistance, text HELP to the number that messaged you, or contact us at (805) 286-8800.
Privacy
8.6 We value your privacy. Your phone number and information will only be used for the purposes outlined above. For more information on how we handle your data, please review our privacy policy.
9. Governing Law
9.1 These Terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of San Diego County.
10. Changes to Terms
10.1 We reserve the right to update these Terms at any time. Changes will be effective upon posting on this website.
11. Contact Us
If you have questions or concerns about these Terms, please contact us:
Straight Line Heating and Cooling
2101 Vanderlip Ct,
Paso Robles, CA 93446, United States
Phone: (805) 286-8800
Email: swg0106@yahoo.com
Thank you for choosing Straight Line Heating and Cooling for your HVAC needs!
Customer Testimonials
I called Straight Line since we were having issues with the fan in our AC unit. They ended up coming out within a couple hours of my phone call since they had a last minute opening and installed a new motor right away. Their service and reliability blew me away, and the technicians were super friendly and knowledgeable. Thank you so much!
Sydney and his team spent a lot of time developing the right solution for the heating and cooling issues of our two story house in Paso and they went out of their way to get the installation done on a rather tight schedule before the holiday season. The Fujitsu mini-split systems that they installed are great and their installation workmanship was excellent.
We had a problem with our heater and come to find out we needed a new furnace. I proceeded to get 3 bids. Straightline came in with the best price for a new Trane furnace. The crew was pleasant, professional and very neat and organized. I would highly recommend them to anyone.
Straightline replaced our heating and air, duct work and whole house fan. They are excellent, everything Is perfect. They were very professional from start to finish and went out of their way to make sure everything worked right, right down to the final inspection. Their pricing is right and I would highly recommend them to everyone.
Amazing, Awesome, Fast & Knowledgable Service!! I called and left a message in the morning, and Stephanie returned my call within less then 2 hours! I had Sydney out to our house within same day and our A/C is now fixed on a day that is supposed to be 109! Thank you Straight Line❤️
Service Areas
We provide expert HVAC services to homeowners and businesses within our local community. Our team is committed to prompt, reliable support for the areas we know and serve best.
